Following the controversies surrounding the 2025 Unified Tertiary Matriculation Examination, UTME, the Joint Admissions and Matriculation Board, JAMB, has commenced review the process following a surge in complaints from candidates nationwide.
The Board’s spokesperson, Fabian Benjamin, confirmed the development in a statement on Monday.
JAMB admitted it had received an unusually high number of complaints regarding discrepancies in candidates’ scores.
This came after reports of poor performances in the recently concluded UTME.
The exam board has now advised candidates on how to officially complain about their results:
1. Visit the JAMB Support Portal at https://www.jamb.gov.ng/support.
2. Click on “Create Support Ticket.”
3. You will be prompted to specify whether you’re a JAMB candidate or submitting a complaint on behalf of someone else—select appropriately.
4. Complete the form and click Send. Be sure to use a valid email address and take note of your Transaction ID.
5. JAMB will notify you via email once your complaint receives a response.
6. Track responses on JAMB support
Candidates need not visit the Board’s Headquarters or state offices to lodge any complaints. All complaints should be conveniently lodged online.
